11 weeks of Usability Engineering

 in Usability Engineering  tagged krug / measuring behauviours / nielsen / tullis / usability engineering by

Measuring the user experienceI have been leading the Usability Engineering module at the University of East London for the past 6 years.

While it started as something very much on the “soft side” of Usability Engineering, in the past years it has become much more “scientific” – building on top of excellent resources as Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics by Tom Tullis.

The module will not run any more next year – so I have decided to post on slideshare all the lecture slides that I have used this year.

The first part of the module builds on top of Tullis’ and Nielsen’s work; the second one on Sharp, Rogers and Preece work and the final part is less structured.

Part 1: Evaluating usability

  1. Measuring the User Experience
  2. Background
  3. Planning & usability evaluation methods
  4. Usability evaluation methods (part 2) and performance metrics
  5. Issue-based metrics and Self-Reported Metrics
  6. Other Metrics and special topics

Part 2: Embedding usability into the development process

  1. Design rules and usability requirements
  2. Designing and prototyping

Part 3: Other topics

  1. Accessibility: introduction
  2. Accessibility and SPEL (Social, professional, ethical and legal) issues
  3. Don’t make me think

Bibliography

Albert, W. and Tullis, T. (2013) Measuring The User Experience: Collecting, Analyzing, And Presenting Usability Metrics. 2 Edn. Morgan Kaufmann.

Sharp, H., Rogers, Y. and Preece, Y. (2007) Interaction design: beyond human-computer interaction. 2nd edn. Chichester: John Wiley and Sons.

Bias, R.G. and Mayhew, D.J. (2005) Cost-justifying usability: an update for the internet age. 2nd edn. Oxford: Morgan Kaufmann.

Dix, A., Abowd, G. D. and Beale, R. (2003) Human computer interaction. 3rd edn. Englewood Cliffs: Prentice Hall.

Krug, S. (2009) Don’t make me think!  2nd edn. New Jersey: New Riders Press.

Nielsen, J. (1993) Usability engineering. Boston: Academic Press.

Nielsen, J. (2006) Prioritizing web usability. New Jersey: New Riders.

Nielsen, J. and Tahir, M. (2001) Homepage usability: 50 websites deconstructed. New Jersey: New Riders.

Rubin, J. and Chisnell, D. (2008) Handbook of usability testing: how to plan, design, and conduct effective tests. Chichester:  John Wiley and Sons.

Shneiderman, B. (2010) Designing the user interface : strategies for effective human-computer interaction. London: Addison-Wesley.

About Andres

Andres Baravalle currently (since September 2018) works at Akamai (UK) as an Engagement Manager. Before he has been working as a Senior Lecturer in the University of East London (2009-2018), as Lecturer in the Open University (2006-2009) and as Research Associate, in the University of Sheffield (2004-2006). He has finished his ph.D. in Computer Science, at Turin University in February 2004. As consultant, he has been working for several firms, in the in the area of web applications development, system administration, security and data analysis.