Overview

I am currently working as an Engagement Manager at Akamai.

My core experience is in the area of web technologies, security and data analysis.

Experience

Period: September 2018 –
Location: London, UK
Organisation: Akamai Technologies
Position: Engagement Manager
Responsibilities:

• Technical advisory service: advising on web performance and security for my accounts; auditing customer cloud assets; working to resolve technical issues. Special interest on devops and security.
• Account and program management: own and manage all customer technical initiatives, escalations, incidents and events. Experience with geographically distributed teams and customers (including Fortune 500, FTSE and government accounts). Experience across the gaming, government and retail verticals.
• Training customers: ad hoc trainings

Period: February 2009 – September 2018
Location: London, UK
Organisation: University of East London,
Position: Senior Lecturer in Computing
Responsibilities: Core interests in security, web technologies and data mining/data analysis.

Period: February 2006 – February 2008
Location: Milton Keynes, UK
Organisation: The Open University, Department of Communication and Systems
Position: Lecturer in Web Technologies
Responsibilities: During my time in this position I have been involved, with different roles, in a number of courses in the areas of client and server side Web development, system administration, performance monitoring, capacity planning and e-business.

Period: February 2004 – February 2006
Location: Sheffield, UK
Organisation: The University of Sheffield, Department of Computer Science
Position: Research Associate
Responsibilities: Working at COSPA, a project funded by European Community to study the adoption of Open Source software and open data standards in public administrations. My unit has been working in elicitating and analysing the requirements of the IT sector of the European public administrations. Questionnaires, focus groups and in-field studies have been used to analyse their business processes and to extract the requirements. As an outcome of our activity, a number of European public administrations have been involved in the migration of more than 2,500 desktops to Open Source technologies.
During my time in the University of Sheffield I have been working as well as part-time lecturer for the Institute of Lifelong Learning.

Period: October 2001 – June 2004
Location: Turin, Italy
Organisation: University of Turin
Position: Lecturer/Teaching assistant (temporary appointments)
Responsibilities: Temporary appointments with different departments of Turin University as lecturer or teaching assistant, both at undergraduate and at master level. My area of teaching has been quite vast, including client side web development (XHTML, CSS, Flash and JavaScript), server side web development (PHP and ASP), XML, SQL and e-business – just to name some of the subjects covered.

Date: December 2000 – June 2001 and July 2003
Location: Turin, Italy
Organisation: Display S.p.A.
Position: Web developer / System administrator
Responsibilities: To set up and maintain high traffic web sites in Unix-like environments (Squid, Apache, PHP, Oracle/MySQL, Linux/Solaris/*BSD). It included designing the architecture of the cluster of servers, performance studies and implementation of HTTP acceleration, system administration, development of the core of server side code. Amongst my achievements during my time with the company, I developed the fist Italian shopping comparison engine that could be accessed with mobile phones (both through text messages and through the web). Moreover, the web acceleration techniques that I have introduced in the company allowed them to reduce both the hardware requirements and the bandwidth costs. Part time activity, approximately 40% of my time.

Date: September 1999 – to date
Location: –
Organisation: Self employed
Position: Web developer / System administrator
Responsibilities: Web development and system administration in Linux/Unix environment for a number of Italian firms. Part time activity, approximately 20% of my time in 1999-2003 and 5-10% thereafter (since I moved to UK).
I have been working with a significant number of Italian SMEs and Italian and British charities, supporting them in the implementation of their Web projects from a number of different angles. In the last years I have been mostly involved in system administration and server side development, using Open Source tools.

Education

University of East London, School of Education
2009 – 2010: PgCert in Learning and Teaching in Higher Education

Turin University, Department of Computer Science
2000 – 2003: Ph.D. in Computer Science.
My research focused on web usability and, more in detail, on remote web usability testing.

Turin University, Faculty of Literature and Philosophy
1995 – 2000: Laurea degree in Mass Communications (summa cum laude)